Social Services Administration
HEAP helps eligible households meet their home energy needs in the winter season. The money can pay for fuel, your utility source, equipment and/or repairs. The City pays the costs either directly to the company (heating benefit and/or utility benefit) or to the household (utility benefit only). HEAP can help you pay for the costs of heating your home during the winter months. You can apply for HEAP every year between November and March You may still be able to receive benefits even if your utilities are included in your rent Emergency benefits are available if your heat has been turned off or is in danger of being turned off Requires proof of address, social security number, income, and your utility bills (if you pay utilities). To be eligible, you should be able to answer yes to these questions: Do you have a child under six years old, an adult over 60 years old, or anyone with a permanent disability living with you? Are you and the people you live with US citizens or legal immigrants? Do you meet one of the following income guidelines? You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income. Your family is at or under the income guidelines.
|Family size||Income in a year||Income in a month||Income in a week|
|for each additional person, add:||$6,240||$520||$130|
You can apply for HEAP when it is in season, from November to March. Apply in person by completing the application and submitting it at a HEAP location. You may also apply by mail if:
the head of house is disabled and gets Retirement Survivor\u2019s Insurance or Disability Insurance, or the head of household is age 60 or older, or the household is Code A SSI, or the household is receiving Cash Assistance or SNAP Applications should be mailed to:
New York City Home Energy Assistance Program
P.O. Box 1401, Church Street Station
New York, NY, 10008 To apply for Emergency HEAP you must first apply and be approved for regular HEAP. You can apply over the phone by calling HEAP at 212-835-7216. To find out the status of your application call 800-692-0557. Apply for HEAP by mail if: the head of house is disabled and gets Retirement Survivor\u2019s, or Disability Insurance, or the head of household is aged 60 or older, or the household is Code A SSI, or the household is receiving Cash Assistance or SNAP Applications should be mailed to: New York City Home Energy Assistance Program
P.O. Box 1401, Church Street Station
New York, NY, 10008 Download the form https://access.nyc.gov/wp-content/uploads/2017/03/HEAP_ApplInst_EN.pdf Find a HEAP office near you. Gather your personal documents and bring them with you to the office. You can print and fill out the application before you go in, or complete it at the office. Find a location ; Call 311 Ask for assistance with the Home Energey Assistance Program. ; Visit the HEAP website to find out more about this program. Call the info line at 800-692-0557 if you have questions about HEAP or 212-835-7216 for operator assistance. Visit a HEAP office to get help in person. Visit a HEAP Office Visit a HEAP office to get help in person.
blurb Money for heat and utility expenses
required_document To apply for HEAP you will need to prove the following: Where you live: such as a lease or utility bill. The identity of the people who live with you: such as a birth certificate or driver's license. You live with a child under age six, an adult over 60, or someone with a permanent disability: such as a birth certificate or award letter. Your fuel/utility expense: such as a recent bill or statement from your landlord stating utilities are included in your rent. Your income: such as a pay stub or award letter Check the HEAP document guide for other documents you can use.